We are committed to your privacy! susany.com.au does collect a certain amount of information from our customers and visitors to our website. We do this for the effective running of our day-to-day business and in improving your experience with us. We know that keeping your personal information private is very important and we do this responsibly and in accordance with Australian law. Maintaining your confidence in us is our priority.
Providing personal information is not a prerequisite for accessing the susany.com.au website. It is however necessary when placing an order online, registering to receive information or providing feedback. In these cases you will see that some of the information you are asked to provide is mandatory (without which you will not be able to complete the process).
Personal information collected through susany.com.au will be handled with the strictest confidence; stored securely and not shared with any third party.
E-mail : [email protected]
Credit Card Information
No credit card information is stored by Susan Y. Designs. No person will ever see your credit card number. For security reasons, we do not store your credit card details on our records, so you will be required to re-enter these details when you make each purchase.
Post-Purchase Courtesy Email
Once a purchase is made with susany.com.au, you will receive a courtesy email advising the expected delivery date of your Susan Y. piece.
Feedback & Testimonials
As part of your post-purchase customer care, you will also be invited to provide photos, feedback or testimonials regarding your experience. Photos and testimonials may be published on our website, clearly marked ‘testimonials’ and your first name and state of residence or country will also be included.
Email – [email protected]
Phone – + 61 419233202